A quiet, stubborn practitioner from Sydney.

I close tickets by day and write courses by night. The work I do here is the same work I wish I could have studied five years ago — practical, slow, and unwilling to skip the boring middle.

From breaking my own router to fixing other people's networks.

It started with a Wi-Fi outage in a small flat. I refused to call the ISP. Three hours and one factory reset later, I had broken DNS, fixed it, and decided I never wanted to feel that helpless again. That's the loop I keep returning to — break something safely, learn the names of the parts, then teach the next person.

Today I work helpdesk by day, build labs by night, and publish what I learn on YouTube and through these courses. There's no guru pose here. I'm a year ahead of most of my students, and that's exactly the right distance to teach from.